In 1998, the Ministry of Training, Colleges and Universities mandated a performance measurement system for Ontario colleges using Key Performance Indicators (KPIs). KPI information is collected by a third party organization Forum Research.

There are five KPI measures:

1. Graduation Rate
2. Graduate Employment Rate
3. Employer Satisfaction Rate
4. Graduate satisfaction Rate
5. Graduate Employment Rate in the Field of Study

All colleges use the same KPI surveys and methods for data collection. Four of the five indicators (Graduation Rate excluded) are determined through annual surveys that are administered and/or analyzed by third-party research companies contracted by the Ministry.

Graduation Rate

The Graduation Rate is the percentage of an institution’s enrolled students who successfully graduated from their programs of study. 

Graduate Employment Rate

The Graduate Employment Rate means the percentage of an institution’s graduates who sought employment and became employed within six (6) months following their graduation from the institution, or as otherwise determined.  The labor force is defined as those employed, those not employed but looking for a job, or those not employed but who have accepted a job to start shortly. This KPI is calculated by Forum Research by contacting graduates and to get their employment status six-months following graduation.

Employer Satisfaction Rate

The Employer Satisfaction rate is based on a survey of the Employers who have hired graduates from the institution, conducted by Forum Research.

Graduate Satisfaction Rate

The Graduate Satisfaction rate is based on a survey of the students who have successfully completed their program of study, conducted by Forum Research.

Graduate Employment Rate in the Field of Study

The Graduate Employment Rate in the field of study means the percentage of an institution’s graduates who sought employment and became employed within the field of study six (6) months following their graduation from the institution.

Student Loan Default Rate

The OSAP Default rate is percentage of number of loan recipients in default as a percentage of the number of total loan recipients.

Small Sample and No Sample : In the event that you will see “SS” or “ND” in place of KPI rates, “SS” means “Small Sample” and is used to indicate when the sample size is less than five.  These numbers are still included in the cumulative program category and institution results. “ND” means “No Data” and is used to indicate that there were no enrolled students or graduates that met the necessary criteria to be included in that calculation.

Currently the published KPIs are for 2023. Trident Healthcare Institute started operating in 2023, no students graduated in 2023, therefore there are no published KPIs for Trident.

This is the link to the published KPIs:    https://data.ontario.ca/dataset/private-career-colleges-pcc-key-performance-indicators